Introduction
We Factory Entertainment Ltd are committed to protecting your privacy. We recognise our responsibility to keep confidential at all times any information about you which we acquire in connection with any orders you may place through our website, over the telephone or via mail order. Please note however that our responsibility is necessarily limited to protection by us of information which we obtain.
Collection of Information
To enable us to process your order(s) we will typically acquire information which includes your name, your address, your e-mail and any business addresses. For orders being paid by credit or debit card we require all the details of the card owner as they are registered with your card issuer. We undertake certain security checks on all orders to ensure the best possible fraud prevention we can. We NEVER store card details.
Use and disclosure of Information
We use the information which you provide us to process your order. Factory Entertainment Limited will not disclose the information to third parties, or make any use of it, without your permission, unless we are required to do so by statute or by an authorised body in order to aid the investigation or prevention of crime.
Security
Factory Entertainment Limited is committed to protecting the security of your data. We use a variety of security technologies and procedures to help protect your personal information from unauthorised access, use or disclosure. For example, our websites are run from dedicated servers and are not shared with any other company. These servers are held in secure, managed locations with limited access that are located in controlled facilities.
Cookies
Cookies are text files, used by your computer's browser, that store visitor session data. Cookies, by themselves, do not identify the individual user. Cookies are commonly used on the Internet and do not harm your system.
We currently use cookies on our to ensure a good user experience in our online shopping cart system. Factory Entertainment Limited never stores any personal information in cookies (on any computer that you may use) that can be used to identify you, such as your name or account numbers.
If you do not want us to use cookies you may be able to configure your browser not to accept them. Please refer to your browser's 'help' facility for further information. Onlne Payment Service Providers
We use the services of PayPal to administer all our online payments, and as such we never store your credit/debit card information. The security of your credit card details is the responsibility of the Payment Service Provider. For information on the Privacy Policy at PayPal please see the appropriate website. |
